Privacy Policy



By accessing the website system, you agree to comply with the descriptions outlined in the Privacy Policy. If you do not agree with the terms of the Privacy Policy, please refrain from using the website system.

Throughout the years of operation of CRENOT INC, we have developed relationships with customers based on respect and trust. We recognize the trust and confidence you express when accessing the website system and providing information to us. This privacy notice is provided to demonstrate our role in online security and customer service. We handle your information with honesty and sensitivity, as evidenced throughout the history of CRENOT INC.

COLLECTION OF PERSONAL INFORMATION BY THE WEBSITE SYSTEM(*): uses information collected from both casual visitors and registered members on the website system to enhance the website, making it more suitable for your shopping needs. We collect the following types of information:

  1. Information You Provide: We collect personal information provided by users of the website, including names, addresses, phone numbers, credit card information, email addresses, birthdates, IP addresses, and more.
  2. Information Collected During Registration: When you register an account on the website system, place an order, participate in our contests, or communicate with our customer service, advisory, sales, or technical support departments through the website, phone, email, mail, or fax, we may collect personal information. In some cases, we may obtain the names and email addresses of others you choose to share information with as “a friend” on the website system.
  3. Cookies: Through the use of cookies, we collect and analyze IP addresses used to connect your computer to the internet, computer information such as browser and browser version, operating system, purchase history, email confirmation when you open emails we send you, date and time, and URLs leading to our website. Cookies cannot access or quantify data on your computer’s hard drive. Typically, you can set your browser to disable cookies or notify you when cookies are sent. There are also software options available that allow you to access websites without providing this information. While you are welcome to visit the website system using such software, we may not be able to provide you with services tailored to you, and we reserve the right to reject your online orders if there are suspicions of a security breach.
  4. Placing Orders: If you make purchases online on the website system, you will be required to provide contact information, payment methods, payment information, and delivery addresses. Please provide accurate and complete information to process your orders. If someone outside takes advantage of this information, leading to delivery errors, we will investigate and address the issue. If the error is due to your information being compromised, you are fully responsible.
  5. Newsletter Subscription: When you make a purchase on the website, you may receive promotional newsletters from unless you opt out. If you request to subscribe to the newsletter via email, we will send you a confirmation email. If you change your mind and decide not to join the newsletter mailing list, you can opt out directly in that email. Additionally, the confirmation email will alert you if someone else has used your email address to subscribe to our newsletter. To ensure that sending newsletters via email is beneficial to you, please confirm when you receive an email from us.


We use the information collected from accessing our website to help you improve your online shopping experience on the website system, providing services and information that you prefer. We also use this information to help develop and enhance our website to be more useful and appealing to our customers.


  1. We will not lease, sell, or disclose your personal information to unrelated third parties without your consent, except as stated in this Privacy Notice.
  2. Service Providers: We may hire other companies or individuals to provide some services or act on our behalf in analyzing customer lists and data, or in performing marketing or consulting services. These service providers will only have access to personal information necessary to perform these functions on our behalf, and they are required to protect and secure customer information as we do. Service provider partners are prohibited from using your personal information for any other purpose.
  3. Credit Card Companies: If you place an order on the website, the personal information you provide to us is transferred to your credit card issuing bank to verify and confirm the use of your credit card for payment. This information is completely secure and encrypted to ensure the highest level of safety during the payment process.
  4. Marketing Partners: We may share your name and mailing address with selected marketing partners whom we believe have products or services that may be useful to you. We never share phone numbers, email addresses, or credit card information you provided to us with any marketing partners.
  5. Aggregate Information: We provide aggregate information to some of our business partners. This information is general and not personal information about you. We collect and share aggregate information to gain more general information about our customer base, helping us improve your shopping experience.
  6. Shipping Companies: If you make a purchase on the website, your name, phone number, and delivery information must be provided to our delivery partners to facilitate the shipment of goods to you. In some cases, goods will be shipped directly from our suppliers to you. In this case, only your name, delivery address, and phone number will be provided to the supplier for the sole purpose of completing your purchase order.
  7. Data Through Transactions from Other Websites: If you visit the website from another website, a third-party website, that website may access and collect your personal transaction information. To track and record your transactions, the third-party website may provide you with a code, a cookie, or a unique image to identify you. This only happens if you link to the website from another website. Any transactions on the website with such a code will be reported back to that website. We only send non-personal information, such as the transaction date, the products you purchased, and the total purchase amount. We will not send any information to the third-party website that allows them to identify you. The presence of a navigation bar on any page of indicates that you are accessing the website through another website, and this third-party website may observe your activities on our website.
  8. Links to Partner Websites: The website system contains many links to the websites of our partners, such as our suppliers. We are not responsible for the security of information or the content displayed on these websites. We recommend that you check the security of each website you visit. Providing links to third-party partner websites is only intended to make it more convenient for you to access information.
  9. Legal Enforcement and User Protection: To the extent permitted by law, we will disclose your personal information to government agencies or third parties as required by legal requests. We may also use or disclose your information as required by law for billing assessment, reporting, or debt collection, to combat fraud, or to protect our rights, as well as those of our customers or users. You should be aware that, after providing to a third party, your personal information may be known to others within the limits allowed or required by applicable law.